Privacy Policy.

Who we are

Luma Digital is a web design and development agency based in the United Kingdom. Our website address is https://lumadigital.co.uk. When you contact us or use our services, we may collect certain personal information as described below.

What data we collect

We may collect the following information when you use our contact form or engage our services:

• Your name and email address
• Your company name and website URL
• Details about your project or enquiry
• Your phone number (if provided)

How we use your data

We use the information you provide to:

• Respond to your enquiry
• Provide the services you have requested
• Send project updates and relevant communications
• Improve our website and services

We will never sell your data to third parties. We only share your information with service providers necessary to deliver our services (e.g., hosting providers, email delivery services).

Cookies

Our website uses essential cookies required for the site to function. We do not use tracking cookies or third-party advertising cookies. Analytics, if used, are privacy-focused and do not track individual users.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal or reporting requirements. Contact form submissions are retained for up to 12 months unless you become a client, in which case project data is retained for the duration of our working relationship and a reasonable period thereafter.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@lumadigital.co.uk.

Contact

If you have questions about this privacy policy or how we handle your data, email us at hello@lumadigital.co.uk.

Last updated: April 2026